Responsible gambling

If you or someone close to you is experiencing difficulties with problem gambling, we have put together some tools and resources that can help.

Deposit Limits: You are able to set financial limits on your account activity through our Deposit Limit tool. This includes setting daily, weekly, and monthly limits for deposits made into your account.

Loss Limits: If you want to manage the amount of money you lose in a specific time frame, you can use our Loss Limit feature. Set thresholds for maximum losses per day/week/month, ensuring that excessive spending is avoided.

Time-Outs: Should you feel overwhelmed by the pressure of betting or gaming, Time-Out features allow you to temporarily suspend your account activity for 24 hours, 7 days, or a month. This will give you some breathing space and an opportunity to reassess your behavior.

Reality Checks: We understand that sometimes it can be easy to lose track of time when engaging in online betting or gaming activities. Our Reality Check feature offers reminders at customizable intervals throughout your session, gently prompting you to review your actions.

Self-Exclusion: For more serious situations where compulsive behavior is a significant concern, we offer Self-Exclusion options that allow for 6 months, 1 year, 3 years, or permanent account suspension. We take these measures seriously and encourage responsible gaming practices.

We also provide links to several organizations offering professional counseling services:

Gambling Help Australia: A comprehensive service providing advice on responsible betting.
Gamblers Anonymous
Lifeline Australia: Providing emotional support for those struggling with various personal challenges, including problem gambling.
Beyond Blue - Depression and Anxiety

If you decide to self-exclude from our services, please be aware that marketing materials will not be sent during this period.

Should you require support beyond these measures, kindly refer to the links provided on our Responsible Gambling page for more in-depth assistance.